Old Prague Hotel (Prague Expres) - Kundenbewertungen

Celková spokojosť s hotelom, výborná poloha, veľmi milý personál, raňajky v pohode :). Odporúčam aj vzhľadom na cenu.

Excellent hotel, one of the cheapest, friendliest, best located hotels I have stayed in, in Prague! Cannot fault it in any way-try it, you'll see!!

when we arrived the bed was not made. it had an old curtain threw over it. we asked at reception for the bed to be made up while we went out for dinner. when we came back the man at reception started giving out to us as he had to lock the hotel door while be found bedding and people were trying to get in. We explained it wasn't our fault but he blamed us. When we got to our room he had left the bedding on the bed but didn't actually make it up. We had to put the duvet in the cover and put the sheets on ourselves. If we wanted a self catering holiday we would have asked for one. The girls at reception were more interested in smoking rather than the concern of their guests. We were ignored on more than one occassion. Prague was lovely but you seem to always remember the bad points. very disappointed with hotel.

Unsere Antwort: Response from the Old Prague Hotel:

Dear clients, we feel very sorry that you were not satisfied in our hotel. We always wish our clients leave with nice feelings. So want to apologize we made you feel bad on your holiday. Unfortunately there was new receptionist that night, so he was probably little bit confused. All stuff at reception is always ready to help in any matter, so you are always welcomed to disscus all problems with us and we will definitely do all to your satisfaction. Anyway thank you for your feedback, it will also help us to do our best for future to avoid these moments.

Kind regards,
Stana Haider
Old Prague Hotel

We keep good mémories of Prague. For the Hotel we have had a cheep room with two single beds. We think that because we are foreign visitors. When sombody reserve a room for five nights it should be interesting to give him a beautiful room and no a romm in de back yard.

we were enjoy in this hotel.The breakfast was so nice and too much but if you have a room for the breakfast that the better.the serviced pretty good and the room is so clean.
the hotel close to the downtown.the price is not too expensive

The hotel was fantastic, great location, friendly staff, fantastic room and delicious breakfast and all for a great price!

The room wasn't beatiful but clean and quiet. The only lack was the wardrobe: there wasn't!

We had a very nice time at your hotel. Very good service and you were smiling people, nice.. I will come back next year with some friends. The hotel vas perfect distance to all the things that we wanted to see.. Thanks for a very nice service.

Hotel lezi v bezprostrednom centre mesta, klientom vychadza v ustrety velmi milí a ochotní personal. Flexibilnost sluzieb je velmi koordinovana a premyslená, co navstevnikom ulahcuje cely pobyt. Strava výborna, izby ciste- moderne zariadene. Hotel so sluzbami hodnotim ako velmi dobry. Odporucam vsetkym, ktori chcu Prahu navstivit.

Excellent Location in the Old town

Athos Travel referred me to this hotel because the one I had requested was booked up.

I couldn't have been happier about the Hotel Prague Expres--my room was bright, spaceous and beautiful, with a wonderful view of the rooftops. Staff were friendly and very helpful, and made sure I had transport to and from the hotel. I appreciated the free internet as well. It's ideally located in the Old Town, within walking distance of everywhere, and I'd definitely stay here again.

The hotel was clean, quiet and had some really nice views in back.We were not disturbed by late nught partyers as in other central locations.
I especially liked the girl behind the desk who would move Heaven and Earth to please a guest.
As you know, the elevators are ridiculously samll.
Pity there is no diningroom
We had a serious conversation about that. Diningroom for breakfast makes it easy to plan the mornings exit.But we chose the location in spite of the lonely breakfasts in our rooms. We think there should be something hot on the tray like scrambled eggs or hard boiled eggs. But we loved the Expres and look forward to a long and happy relationship The schoolyatd was noisy but I liked that!!